This was my first experience with an insurance company on making a claim from hail damage after that beating of a storm in Rockwall/Sachse/Wylie area (April 2016). I was impressed by Brendan's professionalism and attention to detail from the start. He not only walked me through the process and explained everything, but caught some other issues that were needing emergent attention. Brendan was obviously experienced in dealing with my insurance company, (which isn't the easiest to deal with) which resulted in a new roof after a few ``missed`` areas of concern were overlooked by the adjuster.
For a first time claim-er and a single mom trying to make sure I didn't get a raw deal....I was absolutely pleased with the education and advocacy from this company on my behalf. I always hear horror stories about people's experience after a ``disaster`` but this experience so far has been way less stressful than expected.
Thank you again Brinker and specifically Brendan, I look forward to working with you over the next few months.
Love this company. Had a bad experience with a roofer who was trying to rip me off called Brinker they were over in 10 min and they took great care of me. Bill pointed out areas the adjuster and previous roofer missed and said he would work to get the extra coverage. I feel completely relax and in great hands with Brinker.
This is a awesome company. We live in Wylie TX and are the Williams Family and have owned our home for over 9 years and hired Brinker Construction to handle our roof damage on our home from Hail Damage from March 23rd. They had Brendan that works for them that is very professional and was out here with the adjuster from our insurance company to make sure everything was pointed out that was damaged from the hail storm to make sure nothing was missed from the damage.What a blessing. Brendan was very knowledgeable making sure all damage was not missed from the adjuster. Then we met with Brinker's Team and for our new roof to be completed and other damage and upgraded to a architectural shingle . Then right before our date to have our roof done we had a Catastrophe On Monday April 1 at 615 pm with one of the largest Hail storms to hit Wylie TX. We had grapefruit size hail !!! We were so scared we thought our roof was caving in and our windows were busting out glass and rain and hail were blowing in our house and water was leaking and pouring everywhere. We called Brendan after everything was calmed down and he came over and told us not to worry they would come over sometime in the middle of the night to cover all the holes in the roof. He said he never seen hail that big and we had huge holes all in our roof that had to be covered and they had to take care of all their customers in Wylie so they were going to work all night and he would be back sometime in the middle of the night to cover all the holes in the roof with their teams.
Sure enough at around midnight there was a crew up on the roof hammering away covering the holes. When I went out there the crew included the owner Paul. He is a awesome guy he stated he lived in Wylie and had damage at his house but he was out and working helping all his customers in Wylie at this time of need in the community.The very next day we were still nervous trying to get ourselves together from going through a hail storm that was something I hope nobody has to ever experience and everyone was out trying excess the damage and putting tarps on their roofs and Brendan calls and said they were putting our roof on today. We were shocked . We had talked to a adjuster from another state and she said they could not start because of all the other damage but Paul the owner of Brinker called our Insurance and she called back and said yes they were given the okay to put the Roof on . Paul knows how to deal with your insurance company wow. We were the only one putting a roof on while every else were putting tarps up. Brinker Construction did a awesome job on our roof and the architectural shinge looks great .Brinker will take care of you as a customer and I would highly recommend them.Thank you Brinker Construction You treated us like your family. Thomas and Barbara Williams.
Working with Paul Moore at Brinker Construction was a pleasure. He helped get my parents ' roof replaced. He was prompt, professional, and I felt like I was a top priority. We are satisfied clients and would highly recommend Brinker Construction for any roofing need.
The guys at Brinker Construction worked fast and handled literally everything for us, getting us money back for what we thought would cost a fortune and explained everything to us along the way (we don't know much about this at all lol). Was extremely pleased and no hiccups, glad to have such good service after the damage we had and quick turnaround! Will definitely be using again!
Brinker construction has been a great company to work with in this recent hail storm in Plano. They are a local company and the quality of work performed exceeded my expectation. They were very profession and thoroughly explained the whole process. I recommend them to anyone who needs a new roof, paint, and gutters!
Work with Russ & Brinker Construction to get my roof replaced by insurance after hail damage. Very professional, friendly and fast. I left at 7:00 am and came home at 4:00pm to a new roof. Looked like they were never there except it has a new roof!! They made me feel very comfortable with the whole process.
Amazing service during the bad weather we had last hail season. Quick to respond to any questions and/or concerns! Worked well with my insurance and did an amazing job keeping me up to date on the whole process! Highly Recommend!!!!!
Nice job. Workers did a great job today on the roof. They were polite,arrivied when they said they would and cleaned up after they were done. The crew took us around serveral times during the day to show us the progress. When they finished we were please with the results. Can't wait to see when everything is finished.
Brinker Construction handled our insurance claim for our roof and fencing after the last big hail storm. I must say without Paul's guidance and persistence with our very uncooperative insurance company we got everything taken care. The level of workmanship and customer service was truly refreshing and so highly recommended!
Brinker Construction exceeded my expectations during the replacement of my roof after the most recent hail storm, and additional fascia repair work I desired prior to the new roof installation. Dylan and Paul went above and beyond what I would have thought necessary to detail the accumulated storm damage present on the roof and leak potential to my inept insurance company’s initial adjuster, and eventual supervisor called back out to honor my coverage. As I grew irate with my insurance company, Dylan and Paul remained calm through the entire process assuring me that they would get my roof replaced and they were familiar with the reluctance some insurers present to honoring claims. Dylan took ownership of my contract and did everything I desired to be completely satisfied with each phase of the job, as I painted the fascia prior to the roof replacement. During the gutter replacement minor damage occurred to a small portion of unrelated fascia, and Dylan himself replaced the effected wood and repainted the fascia and reinstalled the gutter. Imagine my surprise coming home from work expecting to have to paint the portion of fascia, and my wife explained Dylan even brought his own paint brush and asked her if we had some paint left over or if he needed to get any matching paint. This is the third different replacement roof I have encountered switching roofing companies each time. Brinker Construction will be replacing any future roofs for me and anyone who asks Brinker Construction will be my only recommendation. All that and the high quality shingles used has me 100% satisfied.
We were very pleased with the work Brinker did on our roof! The guys were helpful, professional, and knowledgeable. They replaced our roof quickly with a top quality job!! I would recommend Brinker to anyone and you will be very pleased with the results! Thank you Brinker for a job well done!
They explained the process clearly and was very courteous. They crew did a good job and cleaned it up thoroughly after completing the work. All in all, I'm happy for the job well done.
Paul and Brinker went above and beyond to help fix my mothers leaking roof. He made it a priority when time was critical. He helped us navigate the difficult decision to either do a repair or replace the roof completely. Paul had an enormous amount of honesty and integrity; and with his years of experience, helped us figure out the best plan of action for the roof and for my mom. It was obvious to me Paul has mastered his understanding of his business and his ability to communicate it to someone like myself who has zero experience in roofing or construction. Would HIGHLY recommend Paul and Brinker Construction!
Brinker construction is an amazing local company! They are dedicated to do great quality work and make the whole process as easy as possible! My family is extremely thankful we found such a great company we could trust fixing our home during this stressful time after the storm. I HIGHLY recommend them, you won't be disappointed!